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	<title>IQTrainwrecks.com &#187; citibank</title>
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		<title>You can&#8217;t make an omlette with out breaking a few Eggs</title>
		<link>http://www.iqtrainwrecks.com/2010/02/01/you-cant-make-an-omlette-with-out-breaking-a-few-eggs/</link>
		<comments>http://www.iqtrainwrecks.com/2010/02/01/you-cant-make-an-omlette-with-out-breaking-a-few-eggs/#comments</comments>
		<pubDate>Mon, 01 Feb 2010 11:20:06 +0000</pubDate>
		<dc:creator>Daragh O Brien</dc:creator>
				<category><![CDATA[Embarrassing Trainwrecks]]></category>
		<category><![CDATA[Financial Services IQ Trainwrecks]]></category>
		<category><![CDATA[UK Trainwrecks]]></category>
		<category><![CDATA[cashflow impacts of information quality]]></category>
		<category><![CDATA[citibank]]></category>
		<category><![CDATA[customer service impacts]]></category>
		<category><![CDATA[egg]]></category>
		<category><![CDATA[experian]]></category>
		<category><![CDATA[legal issues in iq]]></category>
		<category><![CDATA[natwest]]></category>

		<guid isPermaLink="false">http://www.iqtrainwrecks.com/?p=267</guid>
		<description><![CDATA[A correspondent in the field, Nic Jefferis has sent in this story about how a &#8220;database glitch&#8221; has affected customers of the Egg on-line bank who have been trying to pay their bills using their NatWest debit cards. The BBC describes the problem very succintly: &#8220;The problem is that the Egg website does not recognise [...]]]></description>
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