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	<title>IQTrainwrecks.com &#187; cashflow impacts of information quality</title>
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	<link>http://www.iqtrainwrecks.com</link>
	<description>A Website Dedicated to Information/Data Quality Disasters from Around the World</description>
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		<title>You can&#8217;t make an omlette with out breaking a few Eggs</title>
		<link>http://www.iqtrainwrecks.com/2010/02/01/you-cant-make-an-omlette-with-out-breaking-a-few-eggs/</link>
		<comments>http://www.iqtrainwrecks.com/2010/02/01/you-cant-make-an-omlette-with-out-breaking-a-few-eggs/#comments</comments>
		<pubDate>Mon, 01 Feb 2010 11:20:06 +0000</pubDate>
		<dc:creator>Daragh O Brien</dc:creator>
				<category><![CDATA[Embarrassing Trainwrecks]]></category>
		<category><![CDATA[Financial Services IQ Trainwrecks]]></category>
		<category><![CDATA[UK Trainwrecks]]></category>
		<category><![CDATA[cashflow impacts of information quality]]></category>
		<category><![CDATA[citibank]]></category>
		<category><![CDATA[customer service impacts]]></category>
		<category><![CDATA[egg]]></category>
		<category><![CDATA[experian]]></category>
		<category><![CDATA[legal issues in iq]]></category>
		<category><![CDATA[natwest]]></category>

		<guid isPermaLink="false">http://www.iqtrainwrecks.com/?p=267</guid>
		<description><![CDATA[A correspondent in the field, Nic Jefferis has sent in this story about how a &#8220;database glitch&#8221; has affected customers of the Egg on-line bank who have been trying to pay their bills using their NatWest debit cards.
The BBC describes the problem very succintly:
&#8220;The problem is that the Egg website does not recognise Natwest Visa [...]]]></description>
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		<title>Double Debits &#8211; directly. (Another banking IQTrainwreck)</title>
		<link>http://www.iqtrainwrecks.com/2009/05/26/double-debits-directly-another-banking-iqtrainwreck/</link>
		<comments>http://www.iqtrainwrecks.com/2009/05/26/double-debits-directly-another-banking-iqtrainwreck/#comments</comments>
		<pubDate>Tue, 26 May 2009 21:04:31 +0000</pubDate>
		<dc:creator>Daragh O Brien</dc:creator>
				<category><![CDATA[Economic IQ Trainwrecks]]></category>
		<category><![CDATA[Financial Services IQ Trainwrecks]]></category>
		<category><![CDATA[IQ Trainwrecks and Customer Service]]></category>
		<category><![CDATA[bank of ireland]]></category>
		<category><![CDATA[cashflow impacts of information quality]]></category>
		<category><![CDATA[impact on people]]></category>
		<category><![CDATA[irish banks]]></category>
		<category><![CDATA[legal issues in iq]]></category>

		<guid isPermaLink="false">http://www.iqtrainwrecks.com/?p=176</guid>
		<description><![CDATA[Courtesy of our Irish colleagues over on Tuppenceworth.ie comes yet another tale of poor quality information in financial services. Although this time it is at the lower end of the scale, at least on a per customer basis. However, the impacts on a customer are still irksome and problematic. And the solution the bank has [...]]]></description>
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