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	<title>Comments for IQTrainwrecks.com</title>
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	<link>http://www.iqtrainwrecks.com</link>
	<description>A Website Dedicated to Information/Data Quality Disasters from Around the World</description>
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		<title>Comment on Finally caught&#8230; the most dangerous driver in Ireland by The perils of perpetuating errors &#124; IQTrainwrecks.com</title>
		<link>http://www.iqtrainwrecks.com/2009/02/20/finally-caught-the-most-dangerous-driver-in-ireland/comment-page-1/#comment-559</link>
		<dc:creator>The perils of perpetuating errors &#124; IQTrainwrecks.com</dc:creator>
		<pubDate>Fri, 19 Mar 2010 15:22:20 +0000</pubDate>
		<guid isPermaLink="false">http://www.iqtrainwrecks.com/2009/02/20/finally-caught-the-most-dangerous-driver-in-ireland/#comment-559</guid>
		<description>[...] has to wonder if there are similar issues here to the now infamous case of The Irish Police and the Most Dangerous Driver in Ireland? In any event, it seems likely that Virgin [...]</description>
		<content:encoded><![CDATA[<p>[...] has to wonder if there are similar issues here to the now infamous case of The Irish Police and the Most Dangerous Driver in Ireland? In any event, it seems likely that Virgin [...]</p>
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		<title>Comment on Know your customer, know yourself by IAIDQ El Festival del IDQ Bloggers: March Edition &#171; The Data Quality Chronicle</title>
		<link>http://www.iqtrainwrecks.com/2010/02/24/know-your-customer-know-yourself/comment-page-1/#comment-553</link>
		<dc:creator>IAIDQ El Festival del IDQ Bloggers: March Edition &#171; The Data Quality Chronicle</dc:creator>
		<pubDate>Mon, 01 Mar 2010 16:46:05 +0000</pubDate>
		<guid isPermaLink="false">http://www.iqtrainwrecks.com/?p=269#comment-553</guid>
		<description>[...] Daragh O Brien submits a telling parable, from IQTrainwrecks, of the potential costs and embarrassment that can arise if critical master data is not managed correctly and if sanity checks are not built into processes. UK local authorities have been taking themselves to court and pursuing costs against themselves for failure to pay parking fines.  Read the whole story here. [...]</description>
		<content:encoded><![CDATA[<p>[...] Daragh O Brien submits a telling parable, from IQTrainwrecks, of the potential costs and embarrassment that can arise if critical master data is not managed correctly and if sanity checks are not built into processes. UK local authorities have been taking themselves to court and pursuing costs against themselves for failure to pay parking fines.  Read the whole story here. [...]</p>
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		<title>Comment on IAIDQ Information Quality Blog Carnival (updated) by Information and Data Quality Blog Carnival, February 2010 &#171; Liliendahl on Data Quality</title>
		<link>http://www.iqtrainwrecks.com/2009/12/15/iaidq-information-quality-blog-carnival/comment-page-1/#comment-532</link>
		<dc:creator>Information and Data Quality Blog Carnival, February 2010 &#171; Liliendahl on Data Quality</dc:creator>
		<pubDate>Tue, 02 Feb 2010 20:55:37 +0000</pubDate>
		<guid isPermaLink="false">http://www.iqtrainwrecks.com/?p=238#comment-532</guid>
		<description>[...] 2009 on IQTrainwrecks.com by IAIDQ Possibly related posts: (automatically generated)Alignment of business and ITGorilla Data [...]</description>
		<content:encoded><![CDATA[<p>[...] 2009 on IQTrainwrecks.com by IAIDQ Possibly related posts: (automatically generated)Alignment of business and ITGorilla Data [...]</p>
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		<title>Comment on Why 2k? by Information and Data Quality Blog Carnival, February 2010 &#171; Liliendahl on Data Quality</title>
		<link>http://www.iqtrainwrecks.com/2010/01/20/why-2k/comment-page-1/#comment-531</link>
		<dc:creator>Information and Data Quality Blog Carnival, February 2010 &#171; Liliendahl on Data Quality</dc:creator>
		<pubDate>Tue, 02 Feb 2010 20:55:14 +0000</pubDate>
		<guid isPermaLink="false">http://www.iqtrainwrecks.com/?p=264#comment-531</guid>
		<description>[...] And finally, we have the post about the return of the Y2k Bug as systems failed to properly handle the move into a new decade, highlighting the need for tactical solutions to information quality problems to be kept under review in a continuous improvement culture in case the problem reoccurs in a different way. Why 2K? [...]</description>
		<content:encoded><![CDATA[<p>[...] And finally, we have the post about the return of the Y2k Bug as systems failed to properly handle the move into a new decade, highlighting the need for tactical solutions to information quality problems to be kept under review in a continuous improvement culture in case the problem reoccurs in a different way. Why 2K? [...]</p>
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		<title>Comment on Slovak Police accidentally cause Terror Alert in Dublin by Information and Data Quality Blog Carnival, February 2010 « Liliendahl on Data Quality</title>
		<link>http://www.iqtrainwrecks.com/2010/01/07/slovak-police-accidentally-cause-terror-alert-in-dublin/comment-page-1/#comment-530</link>
		<dc:creator>Information and Data Quality Blog Carnival, February 2010 « Liliendahl on Data Quality</dc:creator>
		<pubDate>Tue, 02 Feb 2010 20:11:25 +0000</pubDate>
		<guid isPermaLink="false">http://www.iqtrainwrecks.com/?p=261#comment-530</guid>
		<description>[...] Also it is hard to avoid including the hapless Slovak border police and their accidental transportation of high explosives to Dublin due to a breakdown in communication and a reliance on inaccurate contact information. Read all about it. [...]</description>
		<content:encoded><![CDATA[<p>[...] Also it is hard to avoid including the hapless Slovak border police and their accidental transportation of high explosives to Dublin due to a breakdown in communication and a reliance on inaccurate contact information. Read all about it. [...]</p>
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		<title>Comment on In the ocean&#8230; by Information and Data Quality Blog Carnival, February 2010 &#171; Liliendahl on Data Quality</title>
		<link>http://www.iqtrainwrecks.com/2010/01/07/in-the-ocean/comment-page-1/#comment-529</link>
		<dc:creator>Information and Data Quality Blog Carnival, February 2010 &#171; Liliendahl on Data Quality</dc:creator>
		<pubDate>Tue, 02 Feb 2010 20:11:00 +0000</pubDate>
		<guid isPermaLink="false">http://www.iqtrainwrecks.com/?p=246#comment-529</guid>
		<description>[...] The first was submitted by Grant Robinson, the IAIDQ&#8217;s Director of Operations. He shares an amusing but thought provoking story about the accuracy of GPS systems and on-line maps based on his experiences working in Environmental Sciences. Take a dive in the ocean… [...]</description>
		<content:encoded><![CDATA[<p>[...] The first was submitted by Grant Robinson, the IAIDQ&#8217;s Director of Operations. He shares an amusing but thought provoking story about the accuracy of GPS systems and on-line maps based on his experiences working in Environmental Sciences. Take a dive in the ocean… [...]</p>
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		<title>Comment on Why 2k? by Ken O'Connor</title>
		<link>http://www.iqtrainwrecks.com/2010/01/20/why-2k/comment-page-1/#comment-518</link>
		<dc:creator>Ken O'Connor</dc:creator>
		<pubDate>Wed, 20 Jan 2010 18:15:06 +0000</pubDate>
		<guid isPermaLink="false">http://www.iqtrainwrecks.com/?p=264#comment-518</guid>
		<description>Daragh,

I predict the Y2K bug will rear its head on an annual basis... 

Here&#039;s why:
A popular Y2K &quot;solution&quot; in enterprises with large quantities of legacy code and legacy data was (and remains) the &quot;windowing solution&quot;.  

The &quot;windowing solution&quot; reads a two digit date (YY) from a database and prefixes it with a century (either &quot;19&quot; or &quot;20&quot;), thus returning a four digit date.  

There is a &quot;window&quot; of just 99 years... and the &quot;window&quot; was set to many different ranges. 
in 1999, a &quot;window&quot; may have been set as follows: 
Prefix years &quot;10&quot; to &quot;99&quot; with &quot;19&quot; (giving 1910 to 1999).
Prefix years &quot;00&quot; to &quot;09&quot; with &quot;20&quot; (giving 2000 to 2009)  

In the above scenario, when the new decade dawned, the windowing solution went from &quot;2009&quot; to &quot;1910&quot;...   need I say more?

&quot;Advanced&quot; forms of the windowing solution may include automated adjustment of the window - but I doubt there are many of those. 

You are probably correct in your suspicion that people assumed that the system(s) would have been replaced before 2010...

The reality is that &quot;Old hardware goes into museums, while old software (and old databases) go into production every day, and every night &quot;.

Rgds Ken</description>
		<content:encoded><![CDATA[<p>Daragh,</p>
<p>I predict the Y2K bug will rear its head on an annual basis&#8230; </p>
<p>Here&#8217;s why:<br />
A popular Y2K &#8220;solution&#8221; in enterprises with large quantities of legacy code and legacy data was (and remains) the &#8220;windowing solution&#8221;.  </p>
<p>The &#8220;windowing solution&#8221; reads a two digit date (YY) from a database and prefixes it with a century (either &#8220;19&#8243; or &#8220;20&#8243;), thus returning a four digit date.  </p>
<p>There is a &#8220;window&#8221; of just 99 years&#8230; and the &#8220;window&#8221; was set to many different ranges.<br />
in 1999, a &#8220;window&#8221; may have been set as follows:<br />
Prefix years &#8220;10&#8243; to &#8220;99&#8243; with &#8220;19&#8243; (giving 1910 to 1999).<br />
Prefix years &#8220;00&#8243; to &#8220;09&#8243; with &#8220;20&#8243; (giving 2000 to 2009)  </p>
<p>In the above scenario, when the new decade dawned, the windowing solution went from &#8220;2009&#8243; to &#8220;1910&#8243;&#8230;   need I say more?</p>
<p>&#8220;Advanced&#8221; forms of the windowing solution may include automated adjustment of the window &#8211; but I doubt there are many of those. </p>
<p>You are probably correct in your suspicion that people assumed that the system(s) would have been replaced before 2010&#8230;</p>
<p>The reality is that &#8220;Old hardware goes into museums, while old software (and old databases) go into production every day, and every night &#8220;.</p>
<p>Rgds Ken</p>
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		<title>Comment on Double Debits &#8211; directly. (Another banking IQTrainwreck) by admin</title>
		<link>http://www.iqtrainwrecks.com/2009/05/26/double-debits-directly-another-banking-iqtrainwreck/comment-page-1/#comment-388</link>
		<dc:creator>admin</dc:creator>
		<pubDate>Wed, 09 Sep 2009 09:17:44 +0000</pubDate>
		<guid isPermaLink="false">http://www.iqtrainwrecks.com/?p=176#comment-388</guid>
		<description>Just realised I&#039;d forgotten to append the BoI statement to the comments here. 


Here it is:

&lt;blockquote&gt;When BoI receives an authorisation request from a retailer, a ‘hold’ is placed on those funds until the actual transaction is presented for payment. The transaction is posted to the customer’s account on receipt from the retailer.

Relative to the number of transactions processed there are a very small number of instances where a transaction may appear twice. For example these may occur if the retailer inputted the wrong amount and then re-input the correct amount or the transaction is sent in error twice for authorisation. These types of transactions are not errors or a system issue created by the Bank. The Bank receives an authorisation request and subsequently places a hold on those funds. These types of transactions are not unique to Bank of Ireland.

Bank of Ireland responds to all customer queries raised in connection with above. &lt;/blockquote&gt;</description>
		<content:encoded><![CDATA[<p>Just realised I&#8217;d forgotten to append the BoI statement to the comments here. </p>
<p>Here it is:</p>
<blockquote><p>When BoI receives an authorisation request from a retailer, a ‘hold’ is placed on those funds until the actual transaction is presented for payment. The transaction is posted to the customer’s account on receipt from the retailer.</p>
<p>Relative to the number of transactions processed there are a very small number of instances where a transaction may appear twice. For example these may occur if the retailer inputted the wrong amount and then re-input the correct amount or the transaction is sent in error twice for authorisation. These types of transactions are not errors or a system issue created by the Bank. The Bank receives an authorisation request and subsequently places a hold on those funds. These types of transactions are not unique to Bank of Ireland.</p>
<p>Bank of Ireland responds to all customer queries raised in connection with above. </p></blockquote>
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		<title>Comment on Double Debits &#8211; directly. (Another banking IQTrainwreck) by Bank of Ireland Double Charging &#124; The DOBlog</title>
		<link>http://www.iqtrainwrecks.com/2009/05/26/double-debits-directly-another-banking-iqtrainwreck/comment-page-1/#comment-387</link>
		<dc:creator>Bank of Ireland Double Charging &#124; The DOBlog</dc:creator>
		<pubDate>Wed, 09 Sep 2009 08:49:14 +0000</pubDate>
		<guid isPermaLink="false">http://www.iqtrainwrecks.com/?p=176#comment-387</guid>
		<description>[...] Back in May 2009, Simon over on Tuppenceworth.ie reported this problem to Bank of Ireland and blogged about his customer service experience. On foot of what Simon had written, I emailed Bank of Ireland to try and get details on the issue before I wrote it up over at IQTrainwrecks.com. [...]</description>
		<content:encoded><![CDATA[<p>[...] Back in May 2009, Simon over on Tuppenceworth.ie reported this problem to Bank of Ireland and blogged about his customer service experience. On foot of what Simon had written, I emailed Bank of Ireland to try and get details on the issue before I wrote it up over at IQTrainwrecks.com. [...]</p>
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		<title>Comment on Kid from 6th Sense works on Economic Stimulus &#8211; he stimulates dead people by Did you check on the cheques we sent to County Jail? &#124; IQTrainwrecks.com</title>
		<link>http://www.iqtrainwrecks.com/2009/05/13/kid-from-6th-sense-works-on-economic-stimulus-he-stimulates-dead-people/comment-page-1/#comment-381</link>
		<dc:creator>Did you check on the cheques we sent to County Jail? &#124; IQTrainwrecks.com</dc:creator>
		<pubDate>Tue, 08 Sep 2009 00:02:39 +0000</pubDate>
		<guid isPermaLink="false">http://www.iqtrainwrecks.com/?p=154#comment-381</guid>
		<description>[...] Of course, we&#8217;ve already written here about the problem with Stimulus cheques being sent to deceased people. [...]</description>
		<content:encoded><![CDATA[<p>[...] Of course, we&#8217;ve already written here about the problem with Stimulus cheques being sent to deceased people. [...]</p>
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