'Utilities IQ Trainwrecks' Category
An electric (bill) shock
Courtesy of Cambridge News comes this story of a shocking electricity bill.
British Electricity provider N-Power sent a Cambridge woman a bill recently for just over stg£90million (US$ 177million). This was bemusing to her because she has availed of a pre-paid electricity meter. It would seem that for the woman to have run up such a bill would have […]British Gas Billing leaves explosive whiff in the air….
The Register today reports that British Gas (aka Centrica) is taking legal action against international consulting firm Accenture after a total overhaul of their billing systems costing stg£300m resulted in customers being incorrectly billed (in some instances on multiple accounts - for one customer at the same address). British Gas claims that it has had […]
