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	<title>IQTrainwrecks.com &#187; UK Trainwrecks</title>
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	<link>http://www.iqtrainwrecks.com</link>
	<description>A Website Dedicated to Information/Data Quality Disasters from Around the World</description>
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		<title>The Wrong Arm of the (f)Law</title>
		<link>http://www.iqtrainwrecks.com/2011/03/15/the-wrong-arm-of-the-flaw/</link>
		<comments>http://www.iqtrainwrecks.com/2011/03/15/the-wrong-arm-of-the-flaw/#comments</comments>
		<pubDate>Tue, 15 Mar 2011 13:41:39 +0000</pubDate>
		<dc:creator>Daragh O Brien</dc:creator>
				<category><![CDATA[Embarrassing Trainwrecks]]></category>
		<category><![CDATA[European IQ Trainwrecks]]></category>
		<category><![CDATA[Government Process IQ Trainwrecks]]></category>
		<category><![CDATA[Law Enforcement IQ Trainwrecks]]></category>
		<category><![CDATA[UK Trainwrecks]]></category>
		<category><![CDATA[data]]></category>
		<category><![CDATA[police]]></category>
		<category><![CDATA[scrap and rework]]></category>

		<guid isPermaLink="false">http://www.iqtrainwrecks.com/?p=312</guid>
		<description><![CDATA[Courtesy of Steve Tuck and Privacy International comes this great story from the UK of how a simple error, if left uncorrected, can result in significantly unwelcome outcomes. It is also a cautionary tale for those of us who might think that flagging a record as being &#8220;incorrect&#8221; or inaccurate might solve the problem&#8230; such [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>8 year old orphaned by a fat finger key stroke error</title>
		<link>http://www.iqtrainwrecks.com/2011/03/15/8-year-old-orphaned-by-a-fat-finger-key-stroke-error/</link>
		<comments>http://www.iqtrainwrecks.com/2011/03/15/8-year-old-orphaned-by-a-fat-finger-key-stroke-error/#comments</comments>
		<pubDate>Tue, 15 Mar 2011 11:51:25 +0000</pubDate>
		<dc:creator>Daragh O Brien</dc:creator>
				<category><![CDATA[Health & Welfare IQ Trainwrecks]]></category>
		<category><![CDATA[UK Trainwrecks]]></category>
		<category><![CDATA[data protection]]></category>
		<category><![CDATA[data quality leading to death]]></category>
		<category><![CDATA[error detection]]></category>
		<category><![CDATA[finger flub]]></category>

		<guid isPermaLink="false">http://www.iqtrainwrecks.com/?p=321</guid>
		<description><![CDATA[Daragh O Brien has written and presented in the past for the IAIDQ on the topic of how the legal system and information quality management often look at the same issues from a different perspective, ultimately to identify how to address the issues of the cost and risk of poor quality. This was brought home [...]]]></description>
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		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>So exactly HOW pregnant is he?</title>
		<link>http://www.iqtrainwrecks.com/2010/12/10/so-exactly-how-pregnant-is-he/</link>
		<comments>http://www.iqtrainwrecks.com/2010/12/10/so-exactly-how-pregnant-is-he/#comments</comments>
		<pubDate>Fri, 10 Dec 2010 00:38:44 +0000</pubDate>
		<dc:creator>Daragh O Brien</dc:creator>
				<category><![CDATA[Embarrassing Trainwrecks]]></category>
		<category><![CDATA[Health & Welfare IQ Trainwrecks]]></category>
		<category><![CDATA[UK Trainwrecks]]></category>
		<category><![CDATA[nhs]]></category>
		<category><![CDATA[ultrasound]]></category>

		<guid isPermaLink="false">http://www.iqtrainwrecks.com/?p=303</guid>
		<description><![CDATA[From the #dataquality correspondents on Twitter comes this great story of a classic IQ Trainwreck. Hilton Plettell is pregnant and is expected to deliver in 7 months, according to the NHS. They&#8217;ve invited him to a scan to see his bundle of joy. Yes. We did say HIM and HIS, because Hilton is a 50 year [...]]]></description>
		<wfw:commentRss>http://www.iqtrainwrecks.com/2010/12/10/so-exactly-how-pregnant-is-he/feed/</wfw:commentRss>
		<slash:comments>5</slash:comments>
		</item>
		<item>
		<title>Organ Donor Records Mix-up</title>
		<link>http://www.iqtrainwrecks.com/2010/10/20/organ-doner-records-mix-up/</link>
		<comments>http://www.iqtrainwrecks.com/2010/10/20/organ-doner-records-mix-up/#comments</comments>
		<pubDate>Wed, 20 Oct 2010 16:59:52 +0000</pubDate>
		<dc:creator>Mikhaila</dc:creator>
				<category><![CDATA[European IQ Trainwrecks]]></category>
		<category><![CDATA[Health & Welfare IQ Trainwrecks]]></category>
		<category><![CDATA[UK Trainwrecks]]></category>
		<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[health informatics]]></category>
		<category><![CDATA[healthcare]]></category>
		<category><![CDATA[human error]]></category>
		<category><![CDATA[impact on people]]></category>
		<category><![CDATA[medical informatics]]></category>

		<guid isPermaLink="false">http://www.iqtrainwrecks.com/?p=284</guid>
		<description><![CDATA[The Sunday Times reported in April 2010 that NHS Blood and Transplant, who run the UK organ donor register, last year wrote to new donors with their consent details. After respondents complained the information was incorrect it was discovered 800,000 individuals’ details had been recorded incorrectly. 45 of those affected have since died and their [...]]]></description>
		<wfw:commentRss>http://www.iqtrainwrecks.com/2010/10/20/organ-doner-records-mix-up/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>The perils of perpetuating errors</title>
		<link>http://www.iqtrainwrecks.com/2010/03/19/the-perils-of-perpetuating-errors/</link>
		<comments>http://www.iqtrainwrecks.com/2010/03/19/the-perils-of-perpetuating-errors/#comments</comments>
		<pubDate>Fri, 19 Mar 2010 15:22:16 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Embarrassing Trainwrecks]]></category>
		<category><![CDATA[Retail IQ Trainwrecks]]></category>
		<category><![CDATA[Telecoms IQ Trainwrecks]]></category>
		<category><![CDATA[UK Trainwrecks]]></category>

		<guid isPermaLink="false">http://www.iqtrainwrecks.com/?p=273</guid>
		<description><![CDATA[Courtesy of Dataqualitypro.com on twitter comes this story about how Virgin Media in the UK have sent a letter to a customer prospect addressing them as &#8220;Mr Illegal Immigrant&#8221;. Virgin Media have investigated the issue and state that it was an isolated incident arising from data purchased from a 3rd party. This suggests that Virgin [...]]]></description>
		<wfw:commentRss>http://www.iqtrainwrecks.com/2010/03/19/the-perils-of-perpetuating-errors/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Know your customer, know yourself</title>
		<link>http://www.iqtrainwrecks.com/2010/02/24/know-your-customer-know-yourself/</link>
		<comments>http://www.iqtrainwrecks.com/2010/02/24/know-your-customer-know-yourself/#comments</comments>
		<pubDate>Wed, 24 Feb 2010 11:52:36 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Embarrassing Trainwrecks]]></category>
		<category><![CDATA[UK Trainwrecks]]></category>

		<guid isPermaLink="false">http://www.iqtrainwrecks.com/?p=269</guid>
		<description><![CDATA[From today&#8217;s SUN tabloid newspaper in the UK comes this great story about how automated processes without adequate business rules and checks on information can cause embarrassment. It seems that local government authorities in the UK have been fining themselves for parking offences and then suing themselves when the fines aren&#8217;t paid. Things have even [...]]]></description>
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		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>You can&#8217;t make an omlette with out breaking a few Eggs</title>
		<link>http://www.iqtrainwrecks.com/2010/02/01/you-cant-make-an-omlette-with-out-breaking-a-few-eggs/</link>
		<comments>http://www.iqtrainwrecks.com/2010/02/01/you-cant-make-an-omlette-with-out-breaking-a-few-eggs/#comments</comments>
		<pubDate>Mon, 01 Feb 2010 11:20:06 +0000</pubDate>
		<dc:creator>Daragh O Brien</dc:creator>
				<category><![CDATA[Embarrassing Trainwrecks]]></category>
		<category><![CDATA[Financial Services IQ Trainwrecks]]></category>
		<category><![CDATA[UK Trainwrecks]]></category>
		<category><![CDATA[cashflow impacts of information quality]]></category>
		<category><![CDATA[citibank]]></category>
		<category><![CDATA[customer service impacts]]></category>
		<category><![CDATA[egg]]></category>
		<category><![CDATA[experian]]></category>
		<category><![CDATA[legal issues in iq]]></category>
		<category><![CDATA[natwest]]></category>

		<guid isPermaLink="false">http://www.iqtrainwrecks.com/?p=267</guid>
		<description><![CDATA[A correspondent in the field, Nic Jefferis has sent in this story about how a &#8220;database glitch&#8221; has affected customers of the Egg on-line bank who have been trying to pay their bills using their NatWest debit cards. The BBC describes the problem very succintly: &#8220;The problem is that the Egg website does not recognise [...]]]></description>
		<wfw:commentRss>http://www.iqtrainwrecks.com/2010/02/01/you-cant-make-an-omlette-with-out-breaking-a-few-eggs/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Information Quality &#8211; Every Little Helps</title>
		<link>http://www.iqtrainwrecks.com/2009/12/15/information-quality-every-little-helps/</link>
		<comments>http://www.iqtrainwrecks.com/2009/12/15/information-quality-every-little-helps/#comments</comments>
		<pubDate>Tue, 15 Dec 2009 10:57:19 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Embarrassing Trainwrecks]]></category>
		<category><![CDATA[Retail IQ Trainwrecks]]></category>
		<category><![CDATA[UK Trainwrecks]]></category>
		<category><![CDATA[data quality]]></category>
		<category><![CDATA[fact checking]]></category>
		<category><![CDATA[human error]]></category>
		<category><![CDATA[litigation]]></category>

		<guid isPermaLink="false">http://www.iqtrainwrecks.com/?p=235</guid>
		<description><![CDATA[[Thanks to Tony O'Brien for sending this one in to us recently. For those of you not familiar with Tesco and their marketing slogans, this is their corporate website.] ManagementToday.com has a great story (from 25th November) of how six bicycles purchased by Tesco from a supplier came with an apparent£1million (US$1.62 million) price tag. [...]]]></description>
		<wfw:commentRss>http://www.iqtrainwrecks.com/2009/12/15/information-quality-every-little-helps/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		<item>
		<title>Poor Quality Information costs money &#8211; and you can take that to the Bank</title>
		<link>http://www.iqtrainwrecks.com/2009/09/08/poor-quality-information-costs-money-and-you-can-take-that-to-the-bank/</link>
		<comments>http://www.iqtrainwrecks.com/2009/09/08/poor-quality-information-costs-money-and-you-can-take-that-to-the-bank/#comments</comments>
		<pubDate>Tue, 08 Sep 2009 13:52:24 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Embarrassing Trainwrecks]]></category>
		<category><![CDATA[European IQ Trainwrecks]]></category>
		<category><![CDATA[Financial Services IQ Trainwrecks]]></category>
		<category><![CDATA[UK Trainwrecks]]></category>
		<category><![CDATA[post-recession regulation]]></category>

		<guid isPermaLink="false">http://www.iqtrainwrecks.com/?p=216</guid>
		<description><![CDATA[via Keith Underdown comes this story hot off the press release engine in the UK&#8217;s Financial Services Authority. Barclay&#8217;s Bank have been fined stg£2.45 million for &#8220;failing to provide accurate transaction reports to the FSA and for serious weaknesses in systems and controls in relation to transaction reporting&#8221;. The fine would have been higher (stg£3.5 [...]]]></description>
		<wfw:commentRss>http://www.iqtrainwrecks.com/2009/09/08/poor-quality-information-costs-money-and-you-can-take-that-to-the-bank/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>I am not a number &#8211; I&#8217;m a human being!</title>
		<link>http://www.iqtrainwrecks.com/2009/06/02/i-am-not-a-number-im-a-human-being/</link>
		<comments>http://www.iqtrainwrecks.com/2009/06/02/i-am-not-a-number-im-a-human-being/#comments</comments>
		<pubDate>Tue, 02 Jun 2009 09:38:37 +0000</pubDate>
		<dc:creator>Daragh O Brien</dc:creator>
				<category><![CDATA[European IQ Trainwrecks]]></category>
		<category><![CDATA[Government Process IQ Trainwrecks]]></category>
		<category><![CDATA[Health & Welfare IQ Trainwrecks]]></category>
		<category><![CDATA[UK Trainwrecks]]></category>
		<category><![CDATA[i'm not a number]]></category>

		<guid isPermaLink="false">http://www.iqtrainwrecks.com/?p=182</guid>
		<description><![CDATA[Information Quality professionals (and indeed quality management professionals in general) often recite a mantra that good quality begins at the beginning of a process, that it must be designed in, and that defects need to be fixed as close to the start of the information chain as possible. A post today on DataQualityPro.com from Dylan [...]]]></description>
		<wfw:commentRss>http://www.iqtrainwrecks.com/2009/06/02/i-am-not-a-number-im-a-human-being/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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