'European IQ Trainwrecks' Category
What a nice model of furniture
Also from The Register is this story of a data quality boo boo on the Marks and Spencer website (the offending page has been removed from the site, but el Reg kindly kept a screenshot).
The text of an on-line catalogue entry described an item for sale, emphasising its “modern curves, soft-look styling and hardwood […]Irish bank sends debtor details to wrong addresses
The Irish Examiner reports today that a leading Irish bank accidentally sent details on defaulted loans to the wrong address. Two letters were sent to the one address - which was the wrong one. The contents of the letters contained the correct name and address information for the account holders (it appears from the media […]
Media trainwrecks (two of two - aka Presentation Quality is everything)
Again, with thanks to Damien Mulley we present quite possibly the best example of Information Overload in a press release. It appears that an unnamed media organisation in Dublin passed a press release on to Damien (who apart from blogging intensively and organising the Irish Blog Awards amongst other things is also a journalist).
Unfortunately they forgot […]Media trainwrecks (one of two)
Courtesy of Irish uber-blogger and technology journalist Damien Mulley come two excellent examples of poor quality information getting loose.
The first concerns an article published in the Irish Examiner Newspaper. They published a story this week which puported to show that Irish employers were losing millions of euro due to staff members using Social Networking sites like Bebo […]A process problem with the trains…
Information can take many forms. Ultimately, it is the ‘message’ that is communicated between two people (or systems or processes).
This story from today’s Irish Examiner shows the importance of checking that the message being communicated is accurate and timely. It’s a trainwreck because it relates to trains, there was a problem and it will cost […]Customer data boo-boos in Carphone Warehouse & Talk Talk
For a change, we didn’t find this one on The Register (oh, hang on , here it is on el Reg as well…). However, it would seem that UK communications retail Carphone Warehouse and its telco subsidiary Talk Talk have been given a stern reprimand from the UK’s Information Commissioner for problems with the quality […]
Trainwreck or Bus disaster?
From the “This is london” website there is this story about the dangers of relying on satnav and the unexpected outcomes that arise from decisions taken on incomplete or inaccurate information.
Summary… 50 people take a shopping trip from Gloucester to Lille (France). Driver of coach relies on SatNav. He selects “Lille” from the menu. He […]I shot the Sheriff (but I didn’t update the warrants database)
The headline doesn’t scan as well as the original Bob Marley lyric, but that jarring dischord is nothing compared to the problems with the PNC (Police National Computer) in the UK.
A review is underway of the processes used to update the PNC database across the UK covering the “national process and practice for withdrawing warrants, […]ahem… Information Quality problem with the trains…
http://www.theregister.co.uk/2007/11/13/eurostar_glitch/
Again culled from el Reg, here’s an example of an information quality problem that prevents a process (a very trivial process) from being completed.
It seems that the on-line booking system for the EuroStar train linking the UK with Europe doesn’t recognise the existence of the 29th of February 2008. As the leap year day is […]oops Amazon did it again…
Also from “The Register”, it appears that Amazon have again created ‘interesting’ relationships in their data that have had uncomfortable results for their customers.
We previously reported on the IQ trainwreck that occured when Amazon sent email recommendations for sex toys to people who’d never bought such items from Amazon. Today they seem to have gone […]
